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[Regarding macOS Tahoe](Updated October 16, 2025)

macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.

Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.

For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.

#help #error

Discussion List

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My .moc3 file is not exported in Help
Eva_BirkinEva_Birkin
11
185
Eva_BirkinEva_Birkin
Model file too big, probably corrupted in Help
Answered
KittysaurrKittysaurr
4
68
ookubo(staff) ookubo(staff)
Model file too big, probably corrupted in Help
Answered Closed
KittysaurrKittysaurr
1
19
Tak.W(Staff)Tak.W(Staff)
Can't make rotations deformers in Bug
ZyberZyber
1
35
ookubo(staff) ookubo(staff)
[Help] [Cubism 5.3.00beta1] .cmo3 file won’t open, nothing shows after loading. in Help
mochimochibbmochimochibb
3
78
obsidianobsidian
Out of memory, the .bat doesn't work in Help
Papercut40Papercut40
2
28
KatomonKatomon
Payment issues purchasing annual license in Help
itssweetandyummmmmitssweetandyummmmm
4
160
ookubo(staff) ookubo(staff)
YEN to PHP wasn't applied? in Help
mimiqmimiq
1
24
ookubo(staff) ookubo(staff)
Severe lag in big projects in the editor in Help
HitomiHoshinoHitomiHoshino
3
78
KatomonKatomon
Live2D AE Plugin Don't Activated Even i activated it in Live2D Editor in Other Live2D Products and Tools (Other Photoshop Scripts, Sample Data, etc.)
m3wyzm3wyz
1
40
ookubo(staff) ookubo(staff)
WAV file won't import despite it being formatted correctly in Help
MiyaMiya
25
332
ookubo(staff) ookubo(staff)
help please in Help
mastermaindmastermaind
1
23
ookubo(staff) ookubo(staff)
Can't export after updating in Help
EffieEffie
16
181
EffieEffie
Unable to export moc3 file at this time. in Help
neete2neete2
2
50
neete2neete2
HELP Live2D won't open any file in Help
SariphySariphy
7
187
ookubo(staff) ookubo(staff)
The validity of the license cannot be confirmed due to incorrect system time. (1 ,-40) in Help
craigthechickencraigthechicken
1
60
ookubo(staff) ookubo(staff)
Exporting error message in Help
elieli
1
64
KatomonKatomon
I need help I can't use Live2D!! in Help
yakkefishyakkefish
1
99
ookubo(staff) ookubo(staff)
CMO3 Files Not Opening in Help
PlayerCalciumPlayerCalcium
3
109
Enoko(Staff)Enoko(Staff)
I can't export model file .moc3 in Help
Answered
SenSen
1
34
obsidianobsidian
Worse performance on 5.0 compared to 4.2 in Help
KetKet
8
852
LMoLMo
It doesn't let me export in Help
ChubiGumiChubiGumi
1
74
ookubo(staff) ookubo(staff)
Unable to open model file (no backups available) in Help
HighRoeL2dHighRoeL2d
0
62
HighRoeL2dHighRoeL2d
I can't export to .moc3, what does this error msg means!?!? in Help
Answered ✓
Vanila_XofeeVanila_Xofee
4
241
Enoko(Staff)Enoko(Staff)
can't activate with perpetual license in Material Separation Photoshop Plug-in
tatsutaroutatsutarou
1
97
ookubo(staff) ookubo(staff)
My Model will not export in Help
Answered
FableHeartFableHeart
1
84
ookubo(staff) ookubo(staff)
[HELP] Exception in thread "AWT-EventQueue-0" java.lang.OutOfMemoryError: Java heap space in Help
NikkBzNikkBz
1
206
Enoko(Staff)Enoko(Staff)
Auto Generation of Face Motion no longer works in Live2d 5.0.02 or 5.0.03 Beta in Help
ZeldaDollZeldaDoll
6
305
Enoko(Staff)Enoko(Staff)
java.lang.OutOfMemoryError: Java heap space [ISSUE] in Help
ZephirineZephirine
2
677
fukui(staff)fukui(staff)