I need help I can't use Live2D!!

yakkefish

I cannot click or import anything into Live2d. And I am having to close the application with task manager since It wouldn't close with the exit button. And if I leave it open for like.. 2 minutes then it'll just start screwing with my PC (it will lag or crash other apps). I even tried updating it but it still wouldn't work. This has been happening since late November, it was working just fine before then.

ookubo(staff)

Hi @yakkefish

Thanks for using our product.

First of all, please tell us more about your environment.
- Live2D Software Version: (e.g. Cubism Editor 4.0.01)
- OS & Version: (e.g. Windows 10, macOS HighSierra)
- PC Model: (e.g. MacBookPro 2017)
- Graphics Specifications: (e.g. GeForce GTX 950M)
- CPU: (e.g. Intel Core i7-7700)
- Memory: (e.g. 8GB)
- Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)

Next, please tell us about the following
1 Do the sample models we distribute work correctly?

2 Do they not work correctly when you start the Cubism Editor, or do they stop working correctly when you open the models and other data?

3 Please store the model data that does not work correctly and a video of your desktop showing this happening in the following data box.
https://biz.datadeliver.net/posts/MvN0KuSaGVug

Best regards.