For inquiries regarding issues with license purchases or license activation errors, please contact us through the
email form.YEN to PHP wasn't applied?
When purchasing Live2d with the student discount program, the amount charged to my card was 8843 PHP and not 59.70 USD/2248.63 PHP. This is saddening as I was going to use that money for other purchases. Is there a way to contact customer support about this issue? I wish to refund the extra money back to my card.
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Comments
Thanks for using our products.
If you have any questions about payment, please use the email form.
https://www.live2d.jp/eng/contact/?redirect=1
Please select [PRO License] from the list.
Best regards.