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[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
YEN to PHP wasn't applied?
When purchasing Live2d with the student discount program, the amount charged to my card was 8843 PHP and not 59.70 USD/2248.63 PHP. This is saddening as I was going to use that money for other purchases. Is there a way to contact customer support about this issue? I wish to refund the extra money back to my card.
Comments
Thanks for using our products.
If you have any questions about payment, please use the email form.
https://www.live2d.jp/eng/contact/?redirect=1
Please select [PRO License] from the list.
Best regards.