[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/For inquiries regarding issues with license purchases or license activation errors, please contact us through the
email form.
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Hi @liuyei Thank you for using our product. We apologize, but we cannot answer questions regarding third-party applications. If this issue also occurs in Cubism Viewer, please attach a screenshot showing the specific part of the display that is showing the problem. Thank you for your cooperation.
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Hi @Ran_TH Thank you very much for using our product. We have shared your request with the development team. Thank you for your understanding.
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Hi @Izel Thank you very much for using our product. For payment-related questions, please use the email form as it may involve handling personal information. https://www.live2d.jp/eng/contact/?redirect=1 Please select [PRO License] as the item. Scroll down to find the email form. Thank you for your cooperation.
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Hi @_chajok_ Thank you for using our product. We have a few questions for you. Does this problem also occur when you open the sample model we provide? Please check. The sample model can be downloaded from the following URL: https://www.live2d.com/en/learn/sample/ Next, please refer to the following help site and try…
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Hi @Dizziepaws Thank you for using our product. Please store the model file and log file experiencing the problem in the following data box. https://biz.datadeliver.net/posts/9iN3V96YD5xh Please note that this data box is only accessible to the development team. For instructions on how to obtain logs, please see here:…
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Hi @CyMations and @Katomon Thank you very much for using our product. We have shared your request with the development team. Thank you for your understanding.
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Hi @Lemonade Thank you very much for using our product. We have shared your request with the development team. Thank you for your understanding.
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this was my first big commission so i wasnt really aware of how bad it could get. i would say im around 60% done at this point though!
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Hi @Tea_con Thank you very much for using our product. We have shared your request with the development team. Thank you for your understanding.
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Hi @163iromi Thank you for using our product. First, please tell us about your PC environment. - OS & Version: (e.g., Windows 10, macOS High Sierra) - PC Model: (e.g., MacBook Pro 2017) - Graphics Specifications: (e.g., GeForce GTX 950M) - CPU: (e.g., Intel Core i7-7700) - Memory: (e.g., 8GB) - Illustration Software used:…
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Hi @Tea_con Thank you for using our product. We apologize for any inconvenience caused. We have reported this issue to our development team. Please be patient while we work to resolve it. Thank you for your understanding.
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The ram usage fully depends in your model, probably on this model you added multiple PSD's ? or some of them got bugged when adding, that usually increases a lot the ram usage, on the bottom right of the program show the usage of ram of the program if you double click it you can "flush" oput but is recommendable to just…
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@Ran_TH Thank you for your continued support of our products. "When creating a new model from a PSD file, you can now select the “blend mode before Cubism 5.3” format." https://docs.live2d.com/en/cubism-editor-manual/updates-history5-3/#:~:text=When creating a new model from a PSD file, you can now select the “blend mode…
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@Tea_con Thank you for your continued support of our products. The issue you reported has been improved in version 5.3.01. Thank you very much for bringing this to our attention. We appreciate your continued support of our products.
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Hi @SFINK Thank you for using our product. We apologize for any inconvenience caused. We have shared this issue with our development team. Please be patient while we work to resolve this. Thank you for your understanding.
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Hi @User who submitted data from this topic If you'd like us to check your problematic data, please create a topic in advance or post your information in a topic dealing with a similar issue. This will allow us to create a dedicated data box for you. Thank you for your cooperation in providing the best possible support.
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Hi @dochanhee Thank you for using our product. We have shared your request with our development team. We appreciate your cooperation.
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@haode 关于UE5.5无法正常运行的问题,我们已经确认了。 这很可能是一个bug。目前我们正在修复,但由于还有其他问题也在紧急处理中,修复版暂时还不会包含在正式的SDK包中,请您谅解。 补充说明一下,我们也收到了其他SDK for Unreal用户的反馈,并获知有相关的fork仓库进行了修复。 https://github.com/Live2D/CubismUnrealEngineComponents/pull/9/changes…
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Hi @NPC_Deemon Thank you for reporting your issue. Please let us know if you experience any further problems.
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Hi @jin11 Thank you for reporting the procedure. However, we were unable to reproduce the issue in our environment. Please let us know if you encounter any further problems using similar procedures.