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1. Re: I need help because my file appears to be corrupted

   

   by Katomon · May 24 · Home› Help

   It renders for me hmmm, would love to see more abour the LOG / error it shows I assume is jsut a ram issue, do you by any cahnce just have 8gb of ram ?

   2 results

2. Re: Model won't open.

   

   by ookubo(staff) · May 22 · Home› Help

   Hi @Bug_VT Thank you for using our product. First, please tell us about your PC environment. - OS & Version: (e.g., Windows 10, macOS High Sierra) - PC Model: (e.g., MacBook Pro 2017) - Graphics Specifications: (e.g., GeForce GTX 950M) - CPU: (e.g., Intel Core i7-7700) - Memory: (e.g., 8GB) - Illustration Software used:…

   3 results

3. Re: Feature Request: Allow Blendshape limit to go -100%

   

   by ookubo(staff) · May 20 · Home› Feature requests

   Hi @Alkanimate Thank you very much for using our product. We have shared your request with the development team. Thank you for your understanding.

   2 results

4. Re: Feature request: Proportional resizing

   

   by ookubo(staff) · May 20 · Home› Feature requests

   Hi @argamawitch Thank you for using our product. As you may already know, the Brush selection tool and deform brush tool may be able to perform the operations you requested. If you haven't used them yet, please try them out. https://docs.live2d.com/en/cubism-editor-manual/detailed-toolpalatte/ Thank you.

   2 results

5. Re: Feature request: Gravity Tool

   

   by ookubo(staff) · May 20 · Home› Feature requests

   Hi @argamawitch Thank you very much for using our product. We have shared your request with the development team. Thank you for your understanding.

   2 results

6. Re: Feature request: Locking Mesh to mesh

   

   by ookubo(staff) · May 20 · Home› Feature requests

   Hi @argamawitch Thank you very much for using our product. We have shared your request with the development team. Thank you for your understanding.

   2 results

7. Re: live2d 튜토리얼영상 추가

   

   by ookubo(staff) · May 20 · Home› Feature requests

   Hi @dd07581 Thank you very much for using our product. We have shared your request with the development team. Thank you for your understanding.

   2 results

8. Re: Model wont export

   

   by Katomon · May 18 · Home› Help

   Yes that means you are running out of memory because 8gb is not enough, you could try using your friend pc yepyep, or if you still have issues just contact me via discord (same nickname as here!) and i can help you if you want c:

   4 results

9. Re: texture atlas is not opening

   

   by ookubo(staff) · May 18 · Home› Bug

   Hi @EchorinP Thank you for using our product. Please store the model file and log file experiencing the problem in the following data box. https://biz.datadeliver.net/posts/ZokNlc0bcAyB Please note that this data box is only accessible to the development team. For instructions on how to obtain logs, please see here:…

   2 results

10. Re: Unable to download Cubism Editor — server connection error

    

    by ookubo(staff) · May 13 · Home› Help

    Hi @Meowwse We apologize for the delay. We are continuing our investigation into this matter. To further our investigation, please allow us to ask two questions: What version of browser did you use to download the file? Also, if you don't mind, please tell us which country you accessed the site from. Thank you for your…

    8 results

11. Re: Deformer unintended snapping

    

    by ookubo(staff) · May 13 · Home› Help

    Hi @indigo_cho I apologize for the delayed response. Reproducing this issue is proving difficult, making it challenging to investigate the root cause. To continue the investigation, please store the model file and log file where this problem occurs, if possible, in the following location:…

    15 results

12. Re: I can't open live2d, it just gives me a white screen

    

    by ookubo(staff) · May 12 · Home› Help

    Hi @Ceniaranara Thank you for using our product. We apologize for the inconvenience. To help us investigate, please allow us to ask you a few questions. ① Did this problem occur after upgrading to the Pro version? Were you able to launch the application using the trial or free version? ② You may have already tried this,…

    2 results

13. Re: I can't open Live 2D

    

    by Katomon · May 8 · Home› Help

    Okay looking at your specification you havent installed your gpu drivers it is why you have issues with opengl, please install your pc/gpu drivers!!!

    6 results

14. Re: The deformer / mesh vertices move along the X and Y axes of the rotated canvas.

    

    by ookubo(staff) · May 7 · Home› Feature requests

    Hi @miyanoillis Thank you for your response. We have shared your request with the development team. Thank you for your cooperation.

    4 results

15. Re: Membership registration is not complete

    

    by ookubo(staff) · May 1 · Home› Help

    Hi @chanun Thank you for using our product. For licensing issues, please contact us via the email form, as it may involve handling personal information. https://www.live2d.jp/eng/contact/ Please select [PRO License] as the item. Scroll down to find the email form. Thank you for your cooperation.

    2 results

16. Re: In version 5.0, exporting to moc3 results in a blurry mouth in VTube Studio

    

    by ookubo(staff) · April 28 · Home› General Discussions

    Hi @liuyei Thank you for using our product. We apologize, but we cannot answer questions regarding third-party applications. If this issue also occurs in Cubism Viewer, please attach a screenshot showing the specific part of the display that is showing the problem. Thank you for your cooperation.

    2 results

17. Re: Strip incompatible characters from ID on PSD import

    

    by ookubo(staff) · April 23 · Home› Feature requests

    Hi @Ran_TH Thank you very much for using our product. We have shared your request with the development team. Thank you for your understanding.

    2 results

18. Re: Payment not completed

    

    by ookubo(staff) · April 22 · Home› Help

    Hi @Izel Thank you very much for using our product. For payment-related questions, please use the email form as it may involve handling personal information. https://www.live2d.jp/eng/contact/?redirect=1 Please select [PRO License] as the item. Scroll down to find the email form. Thank you for your cooperation.

    2 results

19. Re: Can only open one specific file

    

    by ookubo(staff) · April 16 · Home› Help

    Hi @_chajok_ Thank you for using our product. We have a few questions for you. Does this problem also occur when you open the sample model we provide? Please check. The sample model can be downloaded from the following URL: https://www.live2d.com/en/learn/sample/ Next, please refer to the following help site and try…

    2 results