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I can't open Live 2D

littlekaiserlittlekaiser
in Help
Is Ryzen 5 can't use in Live 2D?
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  • KatomonKatomon
    You should be able to open it no problems, can you say mroe about your pc specs ?
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  • littlekaiserlittlekaiser
    Katomon said:

    You should be able to open it no problems, can you say mroe about your pc specs ?

    ok this is my laptop information
    Device name DESKTOP-7LIGT7I
    Processor AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx (2.10 GHz)
    Installed RAM 8.00 GB (6.94 GB usable)
    Graphics card Microsoft Basic Render Driver
    Storage 343 GB of 477 GB used
    Device ID 92F50FD5-297F-44D7-9215-0E7CD6DE3C51
    Product ID 00325-81820-52334-AAOEM
    System type 64-bit operating system, x64-based processor
    Pen and touch No pen or touch input is available for this display
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  • KatomonKatomon
    What does happens when you try to open it? did you install it properly on the default folder? (or did you try to reinstall it?)
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  • littlekaiserlittlekaiser
    Katomon said:

    What does happens when you try to open it? did you install it properly on the default folder? (or did you try to reinstall it?)

    yes, I try to reinstall it but it's not helpful. this is the text that pop up:

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  • KatomonKatomon
    Okay looking at your specification you havent installed your gpu drivers it is why you have issues with opengl, please install your pc/gpu drivers!!!
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