[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/For inquiries regarding issues with license purchases or license activation errors, please contact us through the
email form.
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Hi @CAMA Thank you for using our products. We believe this issue is similar to the one you have encountered. https://community.live2d.com/discussion/2271/ We apologise for any inconvenience caused. We plan to implement a fix for this issue shortly. Please bear with us until the fix is complete. Best regards.
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Hi @Nifrendiel Thank you for using our product. For further details, please refer to the manuals below. Should it not function as intended, please attach an image. Blend mode https://docs.live2d.com/en/cubism-editor-manual/blend-mode/ Offscreen drawing https://docs.live2d.com/en/cubism-editor-manual/offscreen-drawing/ Best…
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I think that's highly likely. The "Alias" feature is no longer available in the beta version...
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I have followed and read the beta update history. So, it has been fixed as I requested. I have tested it and it is as requested. If so, thank you very much to the staff for accepting this request. Now I can use it with peace of mind without worrying that it is a bug that breaks the limitation of the free version. Thank you…
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@seleneveeaye We apologize for any inconvenience. If you are unable to submit an inquiry using the inquiry form, please send it directly to the email address below. Our dedicated licensing support team will assist you, so please send your inquiry clearly stating the nature of your issue and your license code. Thank you in…
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Hi @Tea_con Thanks for using our products. Your request has been shared with our development team. Best regards.
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@Gagalili Yes roughly that is the reason, but also because you run out of memory when you have a lot of them! and it is why it doens't let you render c:
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Hello Teddy! Im sure you have a bunch of stuff into your model right now once you start rendering it needs to open ALL the project files in advance to create the texture atlas and that can fill your ram pretty quickly, could you try cleaning up the project files of anything extra you are not using and/or merging the psd…
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Hi @j955229 Thank you for your reply. We have investigated the issue, but have not been able to resolve the error. We have a few questions we would like to ask. What is Java 17, which is recommended for Cubism? Cubism Editor uses the JRE that is installed during installation. If you have changed the bat file to refer to…
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I wanna give an answer to this because i found a fix for me, I wasnt able to send my Log.txt file via the data box so i started testing around. After deleting the Log.txt file and opening Live2d cubism (letting it generate a new log.txt file) I stopped having weird freezing issues with my current PC. I dont know how this…
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the bat automatically allows the use of you entire of your memory, that was a problem of an old version. It is using that amount of ram mostly sure because you have way too many PSD's in the project file, please clean them out >_ <
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Hi @Kagaii05 Thank you very much for using our product. Please tell us about the environment of the PC you are using. - OS & Version: (e.g. Windows 10, macOS HighSierra) - PC Model: (e.g. MacBookPro 2017) - Graphics Specifications: (e.g. GeForce GTX 950M) - CPU: (e.g. Intel Core i7-7700) - Memory: (e.g. 8GB) - Illustration…
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Hi @theegust Thanks for using our products. If you have any questions about payment, please use the email form. https://www.live2d.jp/eng/contact/?redirect=1 Please select [PRO License] from the list. Best regards.
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Hi @theegust Thank you very much for using our product. If you continue to experience payment issues, please use the email form. https://www.live2d.jp/eng/contact/?redirect=1 Please select [PRO License] from the options. You can contact us using the email form displayed below. Thank you very much.
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Hi @mimiq Thanks for using our products. If you have any questions about payment, please use the email form. https://www.live2d.jp/eng/contact/?redirect=1 Please select [PRO License] from the list. Best regards.
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Anything of the 3Dx series is working way better 9900x3d 9800x3d 7900x and for Intel we havent done much testing because not many people have them (also they are exploding so yeah just stay with amd ahha) But to not change your motherboard you could try the x3d version of the 5800. But you saying it lags from the start,…
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@Ran_TH Thanks for using our products. Your request has been shared with our development team. Best regards. Quote ·
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@EstEarth202 Thanks for using our products. Your request has been shared with our development team. Best regards.
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@Ran_TH Thanks for using our products. Your request has been shared with our development team. Best regards.
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Ok so deleting the model by folders to try and find the problem area was very helpful! I had been trying to do troubleshooting in a just not as efficient way by deleting parameter groups for some reason. Anyway! The issue was with the glue ID of some hair pieces being too long! can't be longer than 64 characters and my…