[Regarding macOS Tahoe](Updated September 18, 2025)
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/For inquiries regarding issues with license purchases or license activation errors, please contact us through the
email form.5, -1005 Error on my old account
Hello, I have recently changed my computer and did not realize that I had to deactivate the license code of that computer. Is there any way I can deactivate it as of now?
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Thank you for using our products.
If you have any questions regarding licensing issues, please contact us here.
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Please select [PRO License] from the list.
Best regards
I have tried this, but every time I am brought back to the contact page and not the email form.
We apologize for any inconvenience.
If you are unable to submit an inquiry using the inquiry form, please send it directly to the email address below.
Our dedicated licensing support team will assist you, so please send your inquiry clearly stating the nature of your issue and your license code.
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