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5, -1005 Error on my old account
in Help
Hello, I have recently changed my computer and did not realize that I had to deactivate the license code of that computer. Is there any way I can deactivate it as of now?
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Thank you for using our products.
If you have any questions regarding licensing issues, please contact us here.
https://www.live2d.jp/eng/contact/?redirect=1
Please select [PRO License] from the list.
Best regards
I have tried this, but every time I am brought back to the contact page and not the email form.
We apologize for any inconvenience.
If you are unable to submit an inquiry using the inquiry form, please send it directly to the email address below.
Our dedicated licensing support team will assist you, so please send your inquiry clearly stating the nature of your issue and your license code.
Thank you in advance.
store*live2d.com
Please replace * with @ symbol