[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/For inquiries regarding issues with license purchases or license activation errors, please contact us through the
email form.
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Hi @ska Thanks for using our products. Are you using the latest version of Cubism SDK for Web (Cubism 5 SDK for Web R3)? If not, please let us know the SDK version you are using. Additionally, if you have modified the code after downloading the SDK, please let us know the details of those modifications. Best regards.
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Hi @craigthechicken Thanks for using our products. If you have any questions about payment, please use the email form. https://www.live2d.jp/eng/contact/?redirect=1 Best regards.
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It turns out the problem is that a PSD from Procreate doesn't work properly when sent in directly. I found out the bug from this video https://youtu.be/2HjAnFtmPjU?si=5X83bJUGv0fcp15w The solution it seems is to just expand the canvas a bit in CSP and then export it again as a PSD. I did try the same method with GIMP and…
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Hi @GwenArt Then check the following. (i) Does the same problem occur with other files, such as sample models? (ii) Check that the model is not structured in such a way that its operation becomes heavy. Are you using a lot of extended interpolation? Are there any unnecessary PSD files? If similar problems occur after…
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Thanks! Not only it's fixed the problem, but also fix another issue where some character parts aren't rendered because I'm playing the touch animation on another layer.
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Hi @Evn_ESK Thanks for using our products. The ID conditions can be found in the parameter settings. Press this button to display the ID conditions. Best regards.
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Hi @Vanila Thank you for using our products. If you have any questions regarding licensing issues, please contact us here. https://www.live2d.jp/eng/contact/?redirect=1 Best regards
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Hi @ItsactuallyTeaD Thanks for using our products. Full screen is not currently supported. We have shared this with our development team as a request. Best regards.
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This is a Live2D staff member. The bug reported in this topic has been fixed in version 5.2.00. We apologize for any inconvenience. Thank you very much for reporting this to us. (A separate bug has been reported in version 5.2.00, causing unstable behavior. We recommend updating to the latest version, 5.2.02.)
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Hi @JekSun97 Thanks for using our products. Your request has been shared with our development team. Best regards.
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Hello @cillia We have reflected your requests in version 5.2.00. Thank you very much for your valuable feedback. Please give it a try. For details on the changes, please see the update history below. https://docs.live2d.com/en/cubism-editor-manual/updates-history5-2/#:~:text=Fixed a bug that prevented up-and-down drag…
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Dear @nakayasui(staff) , Thank you for your prompt response. Looking forward to your guidance.
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Hi @ellumine Thanks for using our products. Please review the instructions in the following help website article. https://help.live2d.com/cubismeditor/cubism-does-not-start-win/ If the problem cannot be solved, please store the log file in the following data box https://biz.datadeliver.net/posts/I2j1m6ywrNVl For…
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Hi @EstEarth202 Thanks for using our products. This is not a software glitch. It is a current specification of this software. We have shared your request with our development team. Best regards.
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Hi @ann_kara Thanks for using our products. Please check the following two things. 1) Does this problem occur in previous versions of the product? (ii) Try starting Cubism Editor with any resident software, such as security software, stopped. If this does not solve the problem, please store a video recording of the…
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Hi @Fluffy1 Thanks for using our products. Your request has been shared with our development team. Best regards.
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If you are animating physics parameters (any parameters that is the output on the physics section) the physics take priority over it, even if on the editor everything looks okay, so probably that is happening? (also check if you exported the latest version of your animation... it have happened to me D: )
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Hi @kittiy Thanks for using our products. Firstly, please tell us about your PC environment. - Live2D Software Version: (e.g. Cubism Editor 4.0.01) - OS & Version: (e.g. Windows 10, macOS HighSierra) - PC Model: (e.g. MacBookPro 2017) - Graphics Specifications: (e.g. GeForce GTX 950M) - CPU: (e.g. Intel Core i7-7700) -…
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Hi @Katomon Thanks for using our products. Your request has been shared with our development team. Best regards.
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i got it downloaded now what do I just drag it into the files for Vtube studio or what if so what folder would I put it in