[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/For inquiries regarding issues with license purchases or license activation errors, please contact us through the
email form.
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To users who sent us data using the data box in this thread around 10 or 11 October. Thank you for using our products. We are very sorry, but we cannot respond if you send us your data out of the blue. If necessary, we will issue a new data box URL. Please reply to this thread with details of the problem before sending the…
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Hi @Lithmariel Do you want to make an object ready for solo display and then select any object? If you have any requests, we will share them with the development team. Best regards.
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Hi @ldcyes Sorry for the late reply, we have confirmed the phenomenon. We initially thought that a newer API version of Android was causing this error, but it appears that the error is caused by the Cubism SDK. We are currently working on a fix and will fix it in the next release of the Cubism SDK. Best regards.
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Hi @Kuroama Thanks for using our products. Your request has been shared with our development team. Best regards.
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Hi @saki_fuwu Thanks for using our products. Please review the physics settings. It seems that the inputs and outputs may be incorrect. Please refer to the following manual for more information on physics operations. https://docs.live2d.com/en/cubism-editor-manual/physical-operation-setting/ Best regards.
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Hi @mari Thanks for using our products. Sorry, but your PC environment does not meet our recommended requirements, so it could be an environmental issue. If other PSDs are loading fine, then the problem may have been caused by the way the PSDs were created. Check here for more information.…
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Hi @Win Thanks for using our products. Do you experience the same problem with other files, e.g. sample models? Then check that the model is not structured in such a way that it is running too slowly. Are you using a lot of extended interpolation? Are there any unnecessary PSD files? If similar problems occur after…
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Hi @luminey Thanks for using our products. Then check the following. Please tell us about the PC environment you are using. - Live2D Software Version: (e.g. Cubism Editor 4.0.01) - OS & Version: (e.g. Windows 10, macOS HighSierra) - PC Model: (e.g. MacBookPro 2017) - Graphics Specifications: (e.g. GeForce GTX 950M) - CPU:…
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Hi @JYamada Thank you for your email inquiry as well. We apologize for any inconvenience this may cause. Could you please try the following procedure to see if it improves the situation? ・Uninstall the graphics board driver and reinstall it. ・Uninstall and then reinstall Cubism Editor. ・Check if the graphics settings on…
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@burnermail1326 Thank you for your feedback! This is Live2D staff. We apologize for the delayed response. First, we would like to confirm the version of Unreal Engine you are using. Which version are you using? Next, we will address each issue as follows: 1. This is a common specification of the Cubism SDK product. Cubism…
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Hi @kirbin Thanks for using our products. Our products are currently available in the following languages. Japanese English Chinese Korean In addition, we do not currently support individual translation methods. Requests for translations into Italian and Spanish have been shared with the development team. Best regards.
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Hi @Karitachan Thanks for using our products. This is due to the onion skin being enabled. Please be assured that this is not a glitch. Check here for more information about onion skin. https://docs.live2d.com/en/cubism-editor-manual/onion-skin/ Best regards.
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Hi @IMMPOKO Thanks for using our products. We have addressed the payment issue by email. Best regards.
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@yasu.o@live2d Thanks you answer I've found the cause of the problem. example: two simple motion rotate and move use CubismMotionController play multiple motion 1. layer 0 loop play rotate motion 2. layer 1 Interval play move motion If move motion the scene fade in and out is set to 0 seconds, There is no problem If not…
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Please make sure to read this thoroughly before use.Purpose of the Alpha Version The alpha version aims to have creators evaluate its usability and performance, so we can incorporate feedback to provide a better product at the time of the release. Works created using this SDK can be published and shared on social media and…
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Hi @Ran_TH Thanks for using our products. Your request has been shared with our development team. Best regards.
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Hi @Ran_TH Thanks for using our products. Your request has been shared with our development team. Best regards.
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Hi @E_Coli Thanks for using our product. Please store your log file in the data box. https://biz.datadeliver.net/posts/yAcR6QCC6TKN Please click here to find out more about log file retrieval. https://help.live2d.com/en/other/other_22/ Best regards.
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Hi @Zephirine Thanks for using our product. First, please store the following two models in the data box. Models that are experiencing problems. The model in the backup folder that is working correctly out of the history of the model that caused the problem. Data box. https://biz.datadeliver.net/posts/OQj5M132R4WI Next,…
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Hi @hj_nk Thanks for using our products. Your request has been shared with our development team. Best regards.