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Live2D Cubism
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[Regarding macOS Tahoe](Updated September 18, 2025)

We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.

Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.

For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.

Live2D don't work anymore

edited June 25 in Help
hello! has anyone ever had this problem? Normally the software works very well I even used it yesterday but today nothing works. I tried to download another version because I am in v5.0.0beta and even the other versions don't work either. It's the same message. on my other computer the software works very well but I don't know what to do... is there a way to contact the company directly?





Comments

  • edited October 2024
    Hi @JYamada

    Thank you for your email inquiry as well.
    We apologize for any inconvenience this may cause.

    Could you please try the following procedure to see if it improves the situation?

    ・Uninstall the graphics board driver and reinstall it.
    ・Uninstall and then reinstall Cubism Editor.
    ・Check if the graphics settings on the Windows OS side are set to use a graphics board.

    Best regards.
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