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[Live2d/PRO license] unable to connect to internet(2,-132) issue. How to troubleshoot this issue?
Hi, i'm new l2d user, purchased the license on Feb 2022.
Everything is fine until today, i'm unable to use the license due to "unable to connect to internet" error. Also the welcome screen showing "Failed to load" message.
Checked my internet connection, all good (can browse, download, etc normally, no proxy no VPN). Checked my firewall setting, also no issue.
Anyone having this issue? or know how to solve this?
thanks
Everything is fine until today, i'm unable to use the license due to "unable to connect to internet" error. Also the welcome screen showing "Failed to load" message.
Checked my internet connection, all good (can browse, download, etc normally, no proxy no VPN). Checked my firewall setting, also no issue.
Anyone having this issue? or know how to solve this?
thanks
Tagged:
Answers
Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.
Please refer to the following page.
https://help.live2d.com/en/license/license_11/
If the problem persists, please contact us again.
Thank you in advance.