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Live2D Cubism
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Cubism Editor Manual    Cubism Editor Tutorial    Cubism SDK Manual    Cubism SDK Tutorial
[INFORMATION](4/11/2024)
Cubism Editor 5.1 alpha2 is now available!

We have incorporated some of your comments and suggestions. Thank you for your comments and requests!
We will continue to welcome your feedback on alpha2.

Download/ Manual and Update History
Options

Live 2D Running Unresponsive/ Extremely Slow

I have been unable to successfully run live 2d on this machine at any point.
Processor AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
Installed RAM 64.0 GB
System type 64-bit operating system, x64-based processor
GPU: Geforce RTX 3070

The application does not seem to be utilizing my graphics card when I look in task manager.

Comments

  • Options
    Hello @zestein
    Thank you for your contact.

    For further investigation, please send me "log.txt" file of editor and your computer environment.

    Please fill in all the information below:
    Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
    OS & Version: (e.g. Windows 10, macOS HighSierra)
    PC Model: (e.g. MacBookPro 2017)
    Graphics Specifications: Geforce RTX 3070
    CPU: AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
    Memory: (e.g. 8GB)
    Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)

    Please follow the instructions in the attached image to get the log file.



    [How to send a direct message]
    Click on my name, "kudo(Staff)".
    My profile screen will open. Click on [Message] in the top right corner.
    The message sending screen opens.
    Click on the icon [Attach file] and select the file.
    Click [Post Message] to send the message.
    (Please compress the file. If the file is too large to be attached, use an upload site or similar)

    We appreciate your cooperation
    Thank you.
  • Options
    Thank you for your sending files.

    We are investigating, but I was wondering if you could check on this as well.
    https://docs.live2d.com/cubism-editor-manual/fault-map/?locale=en_us

    We appreciate your cooperation
    Thank you.
  • Options
    Thank you for the log data. However, we were not able to identify the cause.

    Could you please provide a screenshot of the Task Manager when the Editor is running slowly?
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