Live 2D Running Unresponsive/ Extremely Slow

I have been unable to successfully run live 2d on this machine at any point.
Processor AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
Installed RAM 64.0 GB
System type 64-bit operating system, x64-based processor
GPU: Geforce RTX 3070

The application does not seem to be utilizing my graphics card when I look in task manager.

Comments

  • Hello @zestein
    Thank you for your contact.

    For further investigation, please send me "log.txt" file of editor and your computer environment.

    Please fill in all the information below:
    Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
    OS & Version: (e.g. Windows 10, macOS HighSierra)
    PC Model: (e.g. MacBookPro 2017)
    Graphics Specifications: Geforce RTX 3070
    CPU: AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
    Memory: (e.g. 8GB)
    Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)

    Please follow the instructions in the attached image to get the log file.



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    My profile screen will open. Click on [Message] in the top right corner.
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    Click on the icon [Attach file] and select the file.
    Click [Post Message] to send the message.
    (Please compress the file. If the file is too large to be attached, use an upload site or similar)

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    Thank you.
  • Thank you for your sending files.

    We are investigating, but I was wondering if you could check on this as well.
    https://docs.live2d.com/cubism-editor-manual/fault-map/?locale=en_us

    We appreciate your cooperation
    Thank you.
  • Thank you for the log data. However, we were not able to identify the cause.

    Could you please provide a screenshot of the Task Manager when the Editor is running slowly?
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