[Notice of Holidays]
Please note that our staff will not be available from 2024/Dec/28 - 2025/Jan/5 JST.
The Live2D Creators Forum will remain open during the holidays.
Submissions that require a response will be answered after we reopen for business.
Please note that it will take longer than usual to respond to your request.
Live 2D Running Unresponsive/ Extremely Slow
I have been unable to successfully run live 2d on this machine at any point.
Processor AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
Installed RAM 64.0 GB
System type 64-bit operating system, x64-based processor
GPU: Geforce RTX 3070
The application does not seem to be utilizing my graphics card when I look in task manager.
0 ·
Comments
Thank you for your contact.
For further investigation, please send me "log.txt" file of editor and your computer environment.
Please fill in all the information below:
Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
OS & Version: (e.g. Windows 10, macOS HighSierra)
PC Model: (e.g. MacBookPro 2017)
Graphics Specifications: Geforce RTX 3070
CPU: AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
Memory: (e.g. 8GB)
Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
Please follow the instructions in the attached image to get the log file.
[How to send a direct message]
Click on my name, "kudo(Staff)".
My profile screen will open. Click on [Message] in the top right corner.
The message sending screen opens.
Click on the icon [Attach file] and select the file.
Click [Post Message] to send the message.
(Please compress the file. If the file is too large to be attached, use an upload site or similar)
We appreciate your cooperation
Thank you.
We are investigating, but I was wondering if you could check on this as well.
https://docs.live2d.com/cubism-editor-manual/fault-map/?locale=en_us
We appreciate your cooperation
Thank you.
Could you please provide a screenshot of the Task Manager when the Editor is running slowly?