Can't open?

sasxp

Hi, I've been looking around for some help but I can't seem to figure out what's wrong.
Only the splash screen appears, and I already tried redownloading, but the actual program isn't booting up

Nikkah

did you solve it? I'm having the same issue

Tak.W(Staff)

Hi,

I am sorry for not replying sooner.

In order to fix the problem could you please send me a log file from message? (click my name and click message button in my profile page)
Also, I'd like to know the following information.

- OS
- The version of Cubism 3 Editor
- CPU
- GPU
- Capacity of Memory

Thanks,

SkyTehff

Hi, I just downloaded live 2d 4.0 today, but this pops up and I redownloaded Java but it's still not working.

Error:

LoadLibrary failed with error 1114: A dynamic link library (DLL) initialization routine failed.

Enoko(Staff)

Hello @SkyTehff

▼ For question regarding Editor, please provide:
- Live2D Software Version: (e.g. Cubism Editor 4.0.01)
- OS & Version: (e.g. Windows 10, macOS HighSierra)
- PC Model: (e.g. MacBookPro 2017)
- Graphics Specifications: (e.g. GeForce GTX 950M)
- CPU: (e.g. Intel Core i7-7700)
- Memory: (e.g. 8GB)
- Attach screenshot or capture video to show your problem:

DaniNobody

https://community.live2d.com/discussion/comment/1887#Comment_1887

 I'm having the same issue. Please help me.

- Live2D Software Version: Cubism Editor 4.0.07

- OS & Version: Windows 10

- PC Model: Asus Prime Z390-A

- Graphics Specifications: MSI GeForce RTX 2060 6GB

- CPU: Intel Core i5-9400

- Memory: 1tb

- Attach screenshot or capture video to show your problem:

Enoko(Staff)

Hello @DaniNobody

Thank you for your interest in our products.
We apologize for any inconvenience this may cause.
I know you are in a hurry, but please don't write the same thing here and there.
We prioritize questions that clearly state the necessary information and respond to them in order.

You sent me an email the other day with the exact same information.
I replied to the following on Dec. 17. Did you see it?



-------------------
Does the following work to improve the problem?

C:\Users\username\AppData\Roaming\Live2D
Delete this "Live2D" folder, and then reinstall Cubism Editor.
Does Cubism Editor launch normally?
(Before deleting the "Live2D" folder, please make a backup copy of it to another location.)
-------------------

I will only respond in this discussion, as there is a lot of duplication of content. I will not reply elsewhere.
Best regards.

DaniNobody

Hi @Enoko(Staff)

For some reason, I did not receive the reply. I'm truly sorry for posting all around, I was trying to get in contact with anyone but I wasn't getting any replies.

I tried the solution that you recommended but it did not work, It is still giving me the same error.

Thank you so much for your time.

Enoko(Staff)

Hello @DaniNobody

Thank you for the reply.
Are you using a custom theme for Windows?
It seems likely that the custom theme is having a negative impact on Java.
Please remove all custom themes, applications, etc. and try to see if Cubism Editor starts up properly.

Best regards.

DaniNobody

Enoko(Staff) said:

Hello @DaniNobody

Thank you for the reply.
Are you using a custom theme for Windows?
It seems likely that the custom theme is having a negative impact on Java.
Please remove all custom themes, applications, etc. and try to see if Cubism Editor starts up properly.

Best regards.

I was using a custom theme. As soon as I switched it back to the normal theme, Live2D opened again! Thank you so much! This solved my issue!

Hikacchan04

Hello

I'm having the same problem as @DaniNobody . I already do all the things like reinstall, deleting live 2d folder then reinstall, and changing the theme to windows theme. But it still can't be opened. Can you help me?

Live2D Software Version: Cubism Editor 4.0.07

- OS & Version: Windows 10

- PC Model: Asus A43E

- Graphics Specifications: Intel(R) HD Graphics 3000

- CPU: Intel(R) Core(TM) i3-2310M

- Memory: 3072MB RAM

Enoko(Staff)

@Hikacchan04

Your computer does not meet the required operating environment for Cubism Editor.
https://www.live2d.com/en/#cubismspec