[Regarding macOS Tahoe](Updated September 18, 2025)
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/For inquiries regarding issues with license purchases or license activation errors, please contact us through the
email form.Unable to view character in Live2d Viewer. Please help! :(
Hi guys, I am unable to view my character on the Live2d Viewer (Please refer to my attached image). The character does not appear (the screen is blank). What should I do? Please let me know. Thanks!
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Comments
Thanks for including the screenshot! It would be great if you could provide further information which should enable me to help.
1) What version of the viewer are you using?
2) How did you export the model from the modeler?
3) If possible, could you send me over the model file? If not, could you prepare a model file that shows the same behavior?
Thanks in advance!