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Cannot add sound

edited February 2023 in Help

I cannot add the sound. I tried many time
and keep give me block simbol. I already change the audio to
WAV but it doesn't work
I hope someone can help me with this. :'(
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    @justmirah

    Thank you for your continued use of our product.
    We sincerely apologize for the inconvenience caused.

    Cubism Editor can only import audio data in WAV format.
    However, there are some unsupported formats even in WAV format, and a warning message may appear and you may not be able to import the data.
    In such cases, encoding the data to the supported WAV format (16bit, 44100Hz) may allow the data to be imported.
    Please give it a try.
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