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Live 2D cubism, will not save my progress

edited July 2023 in Help
Hi, I am currently using live 2D cubism's 42 days free trial.
I have made sure to save, save and save on the same file multiple times; however, cubism will not save my progress or PSD. Even the auto-save doesn't work, and I got 4 of them. I don't know if my file is too big or what I should do because I cannot leave my computer on cubism forever or not go to another tab. Even the log said it was saved and exited successfully, but it's anything but that.

Live2D Software Version: (e.g. Cubism Editor 4.2.00)
- OS & Version: macOS HighSierra
- PC Model: MacBookPro 2017
- Graphics Specifications: (e.g. GeForce GTX 950M)
- CPU: (e.g. Intel Core i7-7700)
- Memory: (e.g. 8GB)
- Illustration Software used: Photoshop
- Attach screenshot or capture video to show your problem
-

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