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i can't export my psd to live2d
I need help when I move my psd to live2d it does not load the textures I use the version 4.1.00 pro I also tried the previous version, I have been struggling these days with this problem I already read the manuals many times my psd is in rgb to 8bits I also copy the ones Layers to another psd also provided other psd of other works and those load without problems please I would appreciate if they solve it soon this problem delays my work 
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Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.
Please fill in the following information and send us the psd and log.txt files.
Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
OS & Version: (e.g. Windows 10, macOS HighSierra)
PC Model: (e.g. MacBookPro 2017)
Video card: (e.g. GeForce GTX 950M)
CPU: (e.g. Intel Core i7-7700)
Memory: (e.g. 8GB)
Illustration Software used version: (e.g. Photoshop 22.4.3 20210708.r.317 bb896cc x64)
Please follow the instructions in the attached image to get the log file.
[How to send a direct message]
Click on my name, "kudo(Staff)".
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Click on the icon [Attach file] and select the file.
Click [Post Message] to send the message.
(Please compress the file. If the file is too large to be attached, use an upload site or similar)
We appreciate your cooperation
Thank you.