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[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Atlas texture not saving
Hello! This is my first time using the software and I'm following an online tutorial. I'm trying to create the atlas texture for the first time but the OK button does nothing. A window briefly pops up but it dissapears without an error message. I tried exporting the texture and I have the same issue and the image is not saved anywhere.
- Live2D Software Version: Live2D Cubism Editor 5.2.03 Premium Trial
- OS & Version: Windows 10
- PC Model: Desktop PC
- Graphics Specifications: NVIDIA GeForce GTX 1650 SUPER
- CPU: Intel Core i5-9400F
- Memory: 16GB
- Illustration Software used: Affinity Dessigner, exported as psd
- Attach screenshot or capture video to show your problem: https://www.dropbox.com/scl/fi/dylukvqx4nqtat9s652d0/2025-11-12-15-59-30.mp4?rlkey=zmzgdwxtw82av1d7g2gtr4kst&st=hodexdky&dl=0
- Live2D Software Version: Live2D Cubism Editor 5.2.03 Premium Trial
- OS & Version: Windows 10
- PC Model: Desktop PC
- Graphics Specifications: NVIDIA GeForce GTX 1650 SUPER
- CPU: Intel Core i5-9400F
- Memory: 16GB
- Illustration Software used: Affinity Dessigner, exported as psd
- Attach screenshot or capture video to show your problem: https://www.dropbox.com/scl/fi/dylukvqx4nqtat9s652d0/2025-11-12-15-59-30.mp4?rlkey=zmzgdwxtw82av1d7g2gtr4kst&st=hodexdky&dl=0
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Comments
Thank you for using our product.
Please store the model file and log file you are experiencing issues with in the data box below.
https://biz.datadeliver.net/posts/aSTxAlywib1f
Please note that this data box will be shared only with the development team.
For information on how to retrieve logs, please see here.
https://help.live2d.com/en/other/other_22/
Thank you for your cooperation.
Thank you for sending the file.
However, it was a PSD file.
I'm sorry, but could you please send me the model file (.cmo3) again?
Thank you.
Thank you for providing the data.
We apologize for keeping you waiting.
It works without any problems in our environment.
If you have any other applications or resident applications running at the same time as Cubism Editor, please try closing them first.
Thank you in advance.