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Freezing error
when opening any file in the editor the whole PC freezes except for the bottom menu, tried on two PCs and this error occurs on both. I also imported different files and the problem persists
Answers
Thanks for using our product.
First, please tell us about your PC environment.
- OS & Version: (e.g. Windows 10, macOS HighSierra)
- PC Model: (e.g. MacBookPro 2017)
- Graphics Specifications: (e.g. GeForce GTX 950M)
- CPU: (e.g. Intel Core i7-7700)
- Memory: (e.g. 8GB)
- Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
Next, please store the model and animation files that are causing the problem, as well as the log file, in the following data box.
https://biz.datadeliver.net/posts/K7UoDYcAYRIB
Note that this databox will only be made available to our development team.
For information on how to retrieve the logs, please check here.
https://help.live2d.com/en/other/other_22/
Best regards.