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[Regarding macOS Tahoe](Updated September 18, 2025)
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Having problems when exporting .moc3
I rigged the model and exported as .cmo3 file normally, no problems. Then I tried to export for runtime (.moc3) and it didn't save. The "saving" window closed by itself and I didn't get the .moc3 file.
I tried multiple times and the same happened everytime. The files were nowhere to be found in the entire computer.
I tried exporting in another folder, with different names, exporting a copy of the file instead of the original, etc, and the same happened no matter what I tried.
I also tried exporting a different model to see if the problem was on Live2d Cubism itself, and the other model exported normally.
- Versión del software Live2D: Cubism Editor 5.0.0
- SO y versión: Windows 11
- Modelo de PC: Laptop OMEN HP 16-b1006la
- Especificaciones gráficas: GeForce RTX™ 4090
- CPU: Intel Core i7
- Memoria: 16 GB
- Software de ilustración utilizado: ClipStudio
-
I tried multiple times and the same happened everytime. The files were nowhere to be found in the entire computer.
I tried exporting in another folder, with different names, exporting a copy of the file instead of the original, etc, and the same happened no matter what I tried.
I also tried exporting a different model to see if the problem was on Live2d Cubism itself, and the other model exported normally.
- Versión del software Live2D: Cubism Editor 5.0.0
- SO y versión: Windows 11
- Modelo de PC: Laptop OMEN HP 16-b1006la
- Especificaciones gráficas: GeForce RTX™ 4090
- CPU: Intel Core i7
- Memoria: 16 GB
- Software de ilustración utilizado: ClipStudio
-
Tagged:
Comments
Thanks for using our products.
Is the structure of this model structured in such a way that its operation becomes heavy?
For example
(i) Do you use Extended Interpolation a lot?
(ii) Are there any unnecessary PSD files left in the project palette?
(iii) Is the texture atlas too large?
If similar problems occur after checking these, please save the problematic files and log files in the data box below.
https://biz.datadeliver.net/posts/Ne3H9PI7hUqY
For information on how to obtain the logs, please check here.
https://help.live2d.com/en/other/other_22/
Best regards.
We will not be able to reply if you send only the file.
Please post the details of your issue in a related topic, or start a new topic.
Staff will be happy to assist you if the issue seems to be related to a bug.