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Can't get moc3 file to appear

AkiaSNBAkiaSNB
in Help
Saw some others had this issue because of ID's or memory, but I can't read the log well enough to tell what I'm doing wrong. Basically the moc3 will act like it's saving/exporting, but it won't appear. The errors in the log read as follows:

2022.06.21 at 16:05:06 CDT ERROR jp.noids.ui.c.f$a -1 write - Jun 21, 2022 4:05:06 PM java.util.prefs.WindowsPreferences
2022.06.21 at 16:05:06 CDT ERROR jp.noids.ui.c.f$a -1 write - WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0x80000002. Windows RegCreateKeyEx(...) returned error code 5.
2022.06.21 at 16:05:06 CDT ERROR jp.noids.ui.c.f$a -1 write - Jun 21, 2022 4:05:06 PM jpen.provider.NativeLibraryLoader$4 run
2022.06.21 at 16:05:06 CDT ERROR jp.noids.ui.c.f$a -1 write - INFO: loading JPen 2-150301 JNI library: jpen-2-3-64 ...
2022.06.21 at 16:05:06 CDT ERROR jp.noids.ui.c.f$a -1 write - Jun 21, 2022 4:05:06 PM jpen.provider.NativeLibraryLoader$4 logOnFail
2022.06.21 at 16:05:06 CDT ERROR jp.noids.ui.c.f$a -1 write - INFO: jpen-2-3-64 couldn't be loaded
2022.06.21 at 16:05:06 CDT ERROR jp.noids.ui.c.f$a -1 write - Jun 21, 2022 4:05:06 PM jpen.provider.NativeLibraryLoader load
2022.06.21 at 16:05:06 CDT ERROR jp.noids.ui.c.f$a -1 write - INFO: no suitable JNI library found
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Comments

  • AkiaSNBAkiaSNB
    Live2D Software Version: Cubism Editor 4.2.00 beta1
    OS & Version: Windows 10
    PC Model: HP Pavilion Gaming Desktop
    Memory(RAM): 16GB
    Illustration Software used: Photoshop
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  • Enoko(Staff)Enoko(Staff)
    @AkiaSNB

    Thank you for your continued use of our product.

    For further investigation, please fill in all the information below:
    Video card: (e.g. GeForce GTX 950M)
    CPU: (e.g. Intel Core i7-7700)
    Memory(RAM): (e.g. 8GB)

    Please try steps 1-4 on this page to see if the problem improves.
    https://help.live2d.com/en/?p=4804

    Best regards.
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  • AkiaSNBAkiaSNB
    Enoko(Staff) said:

    @AkiaSNB

    Thank you for your continued use of our product.

    For further investigation, please fill in all the information below:
    Video card: (e.g. GeForce GTX 950M)
    CPU: (e.g. Intel Core i7-7700)
    Memory(RAM): (e.g. 8GB)

    Please try steps 1-4 on this page to see if the problem improves.
    https://help.live2d.com/en/?p=4804

    Best regards.

    Video Card: GeForce GTX 1060
    CPU: Intel Core i5-8400
    Memory: 8GB
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  • Enoko(Staff)Enoko(Staff)
    @AkiaSNB

    Thank you for your reply.

    Have you tried all the steps 1-4 in the Live2D help and still no improvement?
    Please send me the log file.

    [How to get the log file]
    https://help.live2d.com/en/other/other_22/

    [How to send a direct message]
    Click on my name, "enoko(Staff)".
    My profile screen will open. Click on [Message] in the top right corner.
    The message sending screen opens.
    Click on the icon [Attach file] and select the file.
    Click [Post Message] to send the message.
    (Please compress the file. If the file is too large to be attached, use an upload site or similar)

    Best regards!
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  • Enoko(Staff)Enoko(Staff)
    @AkiaSNB

    I am sorry!
    This page, which we provided you with, was not available for viewing.
    It is now ready for viewing.
    Please try steps 1-4.
    https://help.live2d.com/en/?p=4804

    Best regards.
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