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Can't Import PSD file

I really need help with this. Everytime I try to drag in a .psd file (created in Photoshop) it says it's loading for a split second and then disappears. As well as I don't have an Import PSD button like I see showcased in all the guides and tutorials I've seen for the software.

This is a log from my last attempt for trying to drag/import a PSD file.


[ERROR] Exception in thread "AWT-EventQueue-0" java.security.PrivilegedActionException: java.security.PrivilegedActionException: com.live2d.graphics.psd.a: RGBカラー以外は未対応です @ 0x0000001A
[ERROR] at java.security.AccessController.doPrivileged(Native Method)
[ERROR] at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
[ERROR] at java.awt.EventQueue.dispatchEvent(Unknown Source)
[ERROR] at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
[ERROR] at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
[ERROR] at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
[ERROR] at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
[ERROR] at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
[ERROR] at java.awt.EventDispatchThread.run(Unknown Source)
[ERROR] Caused by: java.security.PrivilegedActionException: com.live2d.graphics.psd.a: RGBカラー以外は未対応です @ 0x0000001A
[ERROR] at java.security.AccessController.doPrivileged(Native Method)
[ERROR] at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
[ERROR] at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
[ERROR] at java.awt.EventQueue$4.run(Unknown Source)
[ERROR] at java.awt.EventQueue$4.run(Unknown Source)
[ERROR] ... 9 more
[ERROR] Caused by: com.live2d.graphics.psd.a: RGBカラー以外は未対応です @ 0x0000001A
[ERROR] at com.live2d.graphics.psd.b.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.b.a$a.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.CPsdDocument.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.CPsdDocument.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.CPsdDocument$a.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.CPsdDocument$a.a(Unknown Source)
[ERROR] at com.live2d.cubism.appCtrlImpl.x.a(Unknown Source)
[ERROR] at com.live2d.cubism.view.N.a(Unknown Source)
[ERROR] at com.live2d.cubism.view.N.invoke(Unknown Source)
[ERROR] at com.live2d.util.K.a(Unknown Source)
[ERROR] at com.live2d.util.K.invoke(Unknown Source)
[ERROR] at com.live2d.util.J.a(Unknown Source)
[ERROR] at jp.noids.framework.e.f.run(Unknown Source)
[ERROR] at java.lang.Thread.run(Unknown Source)

Thank you in advance for any and all your guys help. I'd really like to start using this software and I've been going crazy the past 2 hours trying to figure out what's going on ♥ ty for your help.

Comments

  • Hi,

    In order to fix this issue, could you please try import with RGB color mode?

    If this solution doesn't work, I'd like you to send us the PSD and let us know about the following information.

    - Application name and version you are using (e.g. Cubism Editor 3.1.02, Euclid Editor 1.2.0 etc)
    - Your environment (e.g. Windows10, macOS HighSierra etc)
    - Graphic board / Video card (e.g. GeForce GTX 950M etc)
    - Memory (e,.g. 8GB)

    Thanks,
  • i tryed to add some RGB colors but it didnt seem to work.
  • Hello sop,

    Thank you for your interest in our product.

    Please check the manual here.
    If you make a PSD according to the rules, you can solve the problem.
    https://docs.live2d.com/cubism-editor-manual/divide-the-material/?locale=en_us
    https://docs.live2d.com/cubism-editor-manual/precautions-for-psd-data/?locale=en_us

    Bset regards.
  • for anyone that came to this thread looking for an answer, make sure your colour bit is at 8 and not 16 or 32, I had the same issue, and changing the bit fixed it.
  • for anyone that came to this thread looking for an answer, make sure your colour bit is at 8 and not 16 or 32, I had the same issue, and changing the bit fixed it.

    Thanks for writing about it! It really helped me. You are a hero of humanity.

  • i have same problem. i've change the colour bit is 8, RGB, Photoshop, and i use live2d cubism ver 2.1. Before it, i used live2d cubism 2.0. But, nothing a problem.
    i hope, i got a solution
  • ok I'm stuck.
    I've changed it to 8 bit,
    its on sRGB,
    its saved as PSD.
    but I sill get this.

    [ERROR] Exception in thread "AWT-EventQueue-0" java.security.PrivilegedActionException: java.security.PrivilegedActionException: com.live2d.graphics.psd.a: Data analysis error @ 0x01ECE0F8
    [ERROR] at java.security.AccessController.doPrivileged(Native Method)
    [ERROR] at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
    [ERROR] at java.awt.EventQueue.dispatchEvent(Unknown Source)
    [ERROR] at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
    [ERROR] at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
    [ERROR] at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
    [ERROR] at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    [ERROR] at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    [ERROR] at java.awt.EventDispatchThread.run(Unknown Source)
    [ERROR] Caused by: java.security.PrivilegedActionException: com.live2d.graphics.psd.a: Data analysis error @ 0x01ECE0F8
    [ERROR] at java.security.AccessController.doPrivileged(Native Method)
    [ERROR] at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
    [ERROR] at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
    [ERROR] at java.awt.EventQueue$4.run(Unknown Source)
    [ERROR] at java.awt.EventQueue$4.run(Unknown Source)
    [ERROR] ... 9 more
    [ERROR] Caused by: com.live2d.graphics.psd.a: Data analysis error @ 0x01ECE0F8
    [ERROR] at com.live2d.graphics.psd.b.a(Unknown Source)
    [ERROR] at com.live2d.graphics.psd.layer.a.a$a.a(Unknown Source)
    [ERROR] at com.live2d.graphics.psd.layer.g$a.a(Unknown Source)
    [ERROR] at com.live2d.graphics.psd.CPsdDocument.a(Unknown Source)
    [ERROR] at com.live2d.graphics.psd.CPsdDocument.a(Unknown Source)
    [ERROR] at com.live2d.graphics.psd.CPsdDocument$a.a(Unknown Source)
    [ERROR] at com.live2d.graphics.psd.CPsdDocument$a.a(Unknown Source)
    [ERROR] at com.live2d.cubism.appCtrlImpl.M.a(Unknown Source)
    [ERROR] at com.live2d.cubism.view.aa.a(Unknown Source)
    [ERROR] at com.live2d.cubism.view.aa.invoke(Unknown Source)
    [ERROR] at com.live2d.util.ad.a(Unknown Source)
    [ERROR] at com.live2d.util.ad.invoke(Unknown Source)
    [ERROR] at com.live2d.util.ac.a(Unknown Source)
    [ERROR] at com.live2d.util.ae.run(Unknown Source)
    [ERROR] at java.lang.Thread.run(Unknown Source)
  • im having the same problem, i cant import my psd into live2d editor for some reason. My psd file is already 8 bit , RGB colours but still not working? pls help thank you
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