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[Regarding macOS Tahoe](Updated October 16, 2025)

macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.

Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.

For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.

4.0 not responding on Mac

0000imoat0000imoat
in Help
I have been using for few month,and it became slower this few weeks.(idk isn't because i updated the Mac version or not)
I can't start the apps today, the blank grey Live2D window and popup messages came out, it keeps loading and it shows that it is not responding.

- Live2D Software Version: Cubism Editor 4.0.06
- OS & Version: macOS Catalina
- PC Model: MacBookPro 2015
- Graphics Specifications: Intel Iris Graphics 6100 1536 MB
- CPU: Intel Core i5
- Memory: 8GB

Is there anyone with the same problem?
Hope staff can notice and solve the problem.plz
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Comments

  • LMoLMo
    I'm on a Mac using Mojave (for compatibility reasons with other software I use) and am having tons of stability issues in Cubism. Hang ups, spinning beach balls, app crashes, system crashes. I am using 4.0.05 though because .06 still is "beta".
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  • Enoko(Staff)Enoko(Staff)
    Hello @0000imoat

    I would like to know what the pop-up message is.
    I'd like to see Cubism Editor launching, so please shoot and paste a video of it.

    Best regards.
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  • 0000imoat0000imoat
    edited October 2020
    here is the video @Enoko(Staff)
    It starts like this as normal.It keeps loading and it shows it is not responding when i right click the icon on the dock.



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  • Enoko(Staff)Enoko(Staff)
    Hello @0000imoat

    Thank you for the reply and filming the video.

    -Will removing all non-standard macos applications solve the Cubism Editor problem?

    Cubism Editor is a Java application.
    The applications that we are currently aware of that can adversely affect Java applications are as follows:
    -PopClip
    -BetterTouchTool
    -BetterSnapTool
    -Magnet

    There may be more to this...

    -I would also like to see the Cubism Editor log files.
    Could you send me a log.txt file via Message?
    /Users/username/Library/Live2D/Cubism4_Editor/logs

    [How to send a direct message]
    Click on my name, "enoko(staff)".
    My profile screen will open. Click on [Message] in the top right corner.
    The message sending screen opens.
    Click on the icon [Attach file] and select the file.
    Click [Post Message] to send the message.
    (Please compress the file. If the file is too large to be attached, use an upload site or similar)

    Best regards.
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