4.0 not responding on Mac

0000imoat

I have been using for few month,and it became slower this few weeks.(idk isn't because i updated the Mac version or not)
I can't start the apps today, the blank grey Live2D window and popup messages came out, it keeps loading and it shows that it is not responding.

- Live2D Software Version: Cubism Editor 4.0.06
- OS & Version: macOS Catalina
- PC Model: MacBookPro 2015
- Graphics Specifications: Intel Iris Graphics 6100 1536 MB
- CPU: Intel Core i5
- Memory: 8GB

Is there anyone with the same problem?
Hope staff can notice and solve the problem.plz

LMo

I'm on a Mac using Mojave (for compatibility reasons with other software I use) and am having tons of stability issues in Cubism. Hang ups, spinning beach balls, app crashes, system crashes. I am using 4.0.05 though because .06 still is "beta".

Enoko(Staff)

Hello @0000imoat

I would like to know what the pop-up message is.
I'd like to see Cubism Editor launching, so please shoot and paste a video of it.

Best regards.

0000imoat

here is the video @Enoko(Staff)
It starts like this as normal.It keeps loading and it shows it is not responding when i right click the icon on the dock.

Enoko(Staff)

Hello @0000imoat

Thank you for the reply and filming the video.

-Will removing all non-standard macos applications solve the Cubism Editor problem?

Cubism Editor is a Java application.
The applications that we are currently aware of that can adversely affect Java applications are as follows:
-PopClip
-BetterTouchTool
-BetterSnapTool
-Magnet

There may be more to this...

-I would also like to see the Cubism Editor log files.
Could you send me a log.txt file via Message?
/Users/username/Library/Live2D/Cubism4_Editor/logs

[How to send a direct message]
Click on my name, "enoko(staff)".
My profile screen will open. Click on [Message] in the top right corner.
The message sending screen opens.
Click on the icon [Attach file] and select the file.
Click [Post Message] to send the message.
(Please compress the file. If the file is too large to be attached, use an upload site or similar)

Best regards.