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Please note that our staff will not be available from 2024/Dec/28 - 2025/Jan/5 JST.
The Live2D Creators Forum will remain open during the holidays.
Submissions that require a response will be answered after we reopen for business.
Please note that it will take longer than usual to respond to your request.
Audio Issue
Whenever I try to add an audio file, it works but I can't hear it. Can someone please help?
Comments
Thank you for reaching out.
For further investigation, please provide us following information.
Please fill in all of them as they are mandatory information.
- Live2D Software Version: (e.g. Cubism Editor 4.0.01)
- OS & Version: (e.g. Windows 10, macOS HighSierra)
- PC Model: (e.g. MacBookPro 2017)
- Graphics Specifications: (e.g. GeForce GTX 950M)
- CPU: (e.g. Intel Core i7-7700)
- Memory: (e.g. 8GB)
- Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
- Attach screenshot or capture video to show your problem:
You have mentioned that “add an audio file, it works but I can't hear it.”
Does it mean that the audio track added is shown on the timeline, however the sound cannot be heard when playing?
Please upload video files that we can confirm the issue to web uploading services and put a link of the files on this discussion.
We appreciate your cooperation.