PSD not importing and freezing

KishKish

Hello i am currently Experiencing issues when i import a psd model.
Ill explain
So i import my psd model and when i do after a couple of second of trying to import it, it freezes and well yea.
Here is the log since i dont understand anything lmao-





Its been like this for over a week-
Im not sure if its either cause i tried to update my graphics card
My windows is out of date
Or the lack of ram-

And my laptop specs are:

[Deleted User]

Hi @KishKish

If you are using any custom themes for Windows, please uninstall all of it.
It affects the performance of Cubism Editor.

If you are not using custom themes, please download the sample model: Mark-kun, and see if you can import it to Cubism Editor.
https://www.live2d.com/download/sample-data/

If you can import Mark-kun without any problem, the issue might be caused by the steps you took when creating PSD files.
Please refer to the page below and create PSD files again accordingly:
https://docs.live2d.com/cubism-editor-manual/precautions-for-psd-data/?locale=en_us

If you cannot import Mark-kun, please reply to this thread.