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Please note that our staff will not be available from 2024/Dec/28 - 2025/Jan/5 JST.
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Please note that it will take longer than usual to respond to your request.
Why can't I export?
Hello! So I recently ended my Pro version trial, now the button to export I greyed out. Any way I can fix this without losing my whole model?
Comments
In limited mode, you cannot export or save anything.
A warning dialog will be displayed when the limited mode starts.
In order to make export possible, you need to reduce the features on your model that use the Pro version.
This can include things like
- Having more than 2 repeating parameters
- Having more than 2 parameters per artmesh
- Having a Texture Atlast too big ( I think)
Usually Live2D will error and tell you what is causing the issue.Checking Model Statistics may also help you identify things that may not be useable with the Free version.
Thank you for your contact.
This is Live2D Support.
Models saved during the trial period will not be deleted.
Once the trial ends, you will not be able to save it.
However, you will be able to save it by registering a license from the [Help] menu at the top of the Editor screen.
hope that helps.