Exporting .moc file issue Live 2d Pro 4.0.05

Bunri

First, sorry for my english not well.
I found the issue and very need some help.

I used live 2D pro version 4.0.05
I was set canvas 2050*5015 Pixel and generated 8000*8000 Pixel texture atlas for Live2D project (I was worked like this long time ago and no problem), there is smoothly animating when did this project untill the end. But it a little bit freeze when i click export as .moc file and slowly open export setting window, when it's progress continute runing at one point Live 2d export progress tab is close itself and don't have something exported in folder

I have fix it by:
- Decrease size of texture atlas to 4000*4000
- Updating graphic driver & Java
- Use core I9 9900k | Gtx1080Ti | Ram16Gb to export

but they are the same

This is my model statistic


What is the cause of this solution?
Is Live 2D version or my computer?

How can i fix it ? T^T

Thank you

Enoko(Staff)

Hello @Bunri

Thank you for your interest in our product.

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Did you create the PSD files in Photoshop?
Did you use other applications other than Photoshop to create your work?

Please send me a message with the PSD file.
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