Activation pro trial error

Happy_Dog

Hi, I wanted to ask how to activate the pro trial in live2d Cubism so I can try it out first before I buy the license.

But unfortunately everytime I keep pressing the pro trial it keeps giving me a message "unable to connect to server" is there any solution for this one?

Enoko(Staff)

Hello @Happy_Dog

Are you connected to the Internet?
An Internet connection is required to activate the trial license.

If you can't solve the problem, please email us.
https://www.live2d.jp/eng/contact/?redirect=1

Best regards.

Happy_Dog

Enoko(Staff) said:

Hello @Happy_Dog

Are you connected to the Internet?
An Internet connection is required to activate the trial license.

If you can't solve the problem, please email us.
https://www.live2d.jp/eng/contact/?redirect=1

Best regards.

is okay now, since I have been trying it for straight 3 days, my internet connection is good tho I just don't know why it keeps cutting my connection off

Enoko(Staff)

Hello @Happy_Dog

This error occurs when your PC fails to obtain information from our license server.

It is likely to be caused by one of the following reasons:

- Your PC or its security software blocks communication with our license server.
- You connect to internet via a proxy server.
- Your internet connection is abnormally slow (activation times out in 10 seconds.)

For proxy setting, please refer to the following:
https://help.live2d.com/en/other/other_10/

[-105 Error ] Unable to connect to server
https://help.live2d.com/en/license/license_10/

If you still encounter an error, Please send me an email.
https://www.live2d.jp/eng/contact/?redirect=1

ange

Hey there Today i installed live2D cubism for first time and i wanted to try the free trial version but it's showing me error message "license activation failed (1, -1010) and no matter how many times i try it doesn't fix at all, please help me

Enoko(Staff)

@ange

From December 18th around 4:00 AM (Japan Time), our license server has been experiencing trouble, and Live2D Cubism Editor licenses cannot be authenticated and the PRO version of the software cannot be started.

We apologize for any inconvenience it has caused. We are currently working to recover the situation as soon as possible.

Also, please check Official X for future information.
https://twitter.com/Live2D