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※We cannot guarantee statements or answers from Live2D staff. Thank you for your understanding in advance.
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[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the <a href="https://www.live2d.jp/eng/contact/?redirect=1">email form.</a>
Failed to output (Access is denied)
When I try to save a model, Live2d gives me the error message "Failed to output (Access is denied)"
Live2D Software Version: Cubism Editor 4.0.03
OS & Version: Windows 10
PC Model: Acer Aspire E5-576
CPU: Intel Core i3-7100U
Live2D Software Version: Cubism Editor 4.0.03
OS & Version: Windows 10
PC Model: Acer Aspire E5-576
CPU: Intel Core i3-7100U