log errors

adamkeen

Hi , i faced some problems when i open live2d seem to be java errors you can see it clearly in the file i attached , please anyone can help me to start using it , thanks in advance

[Deleted User]

Hey,


thanks for your interest in Cubism and for posting the whole log file! I'm sorry for the inconvenience, but could you check whether your system fullfills the system requirements? (Let us know if you're not sure how to do that).

adamkeen

thanks for reply and yes i do have the system requirements except for GPU because i got Intel HD Graphics ,but i don't think it is the problem , the problem i got is when i import the PSD into live2D i got dots instead of seeing the image , i made this video it will show you exactly what i'm talking about https://youtu.be/VJat4BvUJMo

Ran_TH

*may not work with Intel HD graphics*
That's your problem there mate, Intel GPU ain't good at all in OpenGL rendering which Live2D editor uses... I know I had a laptop with Intel GPU once.

[Deleted User]

@adamkeen
Did you already try to update your graphics drivers? That did the trick for some Japanese users...

adamkeen

yes i did , but still getting the same issue

[Deleted User]

Hi,

Could you please let me know following information　in order for us to see the probability to solve this issue?

- The type of Cubism (Pro or free)
- OS
- GPU
- CPU

Thanks,

adamkeen

i'm using currently the pro one ( trial ).




Thank you for interesting

[Deleted User]

I appreciate you telling me the info.

I'm checking if there is something we could do.

Thanks,

[Deleted User]

Hi adamkeen,

There is some probability that the model not being rendered appropriately because of On-borad GPU. If GPU qualified the system requirement was equipped the software would work properly as we mentioned here
http://sites.cybernoids.jp/cubism-editor2_e/system_requirement

We are sorry for the inconvenience.

Sincerely,