Home› Help
If you have any questions, reports, suggestions, or requests about Live2D, please send them to this forum.
※We cannot guarantee statements or answers from Live2D staff. Thank you for your understanding in advance.
 
<b class="Bold"><big>Live2D Cubism</big></b>
<a href="https://www.live2d.com/en/"><alt="Cubism Products and Downloads">Cubism Products and Downloads</a>
<b class="Bold"><big>Cubism product manuals and tutorials</big></b>
<a href="https://docs.live2d.com/cubism-editor-manual/top/?locale=en_us"><alt="Cubism Editor Manual">Cubism Editor Manual</a>    <a href="https://docs.live2d.com/cubism-editor-tutorials/top/?locale=en_us"><alt="Cubism Editor Tutorial">Cubism Editor Tutorial</a>    <a href="https://docs.live2d.com/cubism-sdk-manual/top/?locale=en_us"><alt="Cubism SDK Manual">Cubism SDK Manual</a>    <a href="https://docs.live2d.com/cubism-sdk-tutorials/top/?locale=en_us"><alt="Cubism SDK Tutorial">Cubism SDK Tutorial</a>

[Regarding macOS Tahoe](Updated October 16, 2025)

macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.

For more details:
https://help.live2d.com/en/other/other_09/

For inquiries regarding issues with license purchases or license activation errors, please contact us through the <a href="https://www.live2d.jp/eng/contact/?redirect=1">email form.</a>

I need help because my file appears to be corrupted

Cheryl_wintersCheryl_winters
in Help
I've been working on a model, but when I export it and try to test the progress, Live2D says the file might be corrupted

I checked the Live2D logs and it says:
[INFO ] reset
[INFO ] reset
[INFO ] Read Header:26
[INFO ] Read ColorModeData:4
[INFO ] Read ImageResources:140
@LayerInfo
[INFO ] Read LayerAndMaskInfo:62284
[INFO ] Read ImageData:925319
[INFO ] load @PSDDocument : 82.837 msec
[INFO ] reset
[INFO ] reset
@LDImage
[INFO ] ViewerPhysicsUI_PendulumPreview.init()
[INFO ] ViewerPhysicsUI_PendulumPreview.init()
@LDImage
[INFO ] reset
[INFO ] reset
[INFO ] reset
[INFO ] reset
[INFO ] Root [[CTrackGuid.ROOT_TRACK]] (CMvTrack_Group_Source)
[INFO ] BASE YCH 11 EXPRESSIONS [[CTrackGuid #19695331 (9af953e4-4b06-4115-a139-1d9d3a9de246)]] (CMvTrack_Live2DModel_Source)

What can i do in this case? I'm leaving the file here in case someone is kind enough to help me. Thank you all so much!!
· Share on Facebook

Comments

  • KatomonKatomon
    It renders for me hmmm, would love to see more abour the LOG / error it shows
    I assume is jsut a ram issue, do you by any cahnce just have 8gb of ram ?
    · Share on Facebook
Sign In or Register to comment.