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[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
texture atlas is not opening
hello,
I'm running into an issue with the texture atlas where it is not opening no matter what I do. it exported just fine yesterday, and I have not added any additional psds or meshes or anything, i only added some rigging to 2 parameters. in the log theres a bunch of red text, but i have no idea what exactly it means or what i can do against it. something seems to have gone wrong when generating the last atlas, and i cant figure out how to fix it.
My deadline for this project is very very soon. I need help asap. thank you for your time.
I'm running into an issue with the texture atlas where it is not opening no matter what I do. it exported just fine yesterday, and I have not added any additional psds or meshes or anything, i only added some rigging to 2 parameters. in the log theres a bunch of red text, but i have no idea what exactly it means or what i can do against it. something seems to have gone wrong when generating the last atlas, and i cant figure out how to fix it.
My deadline for this project is very very soon. I need help asap. thank you for your time.
Tagged:
Answers
Thank you for using our product.
Please store the model file and log file experiencing the problem in the following data box.
https://biz.datadeliver.net/posts/ZokNlc0bcAyB
Please note that this data box is only accessible to the development team.
For instructions on how to obtain logs, please see here:
https://help.live2d.com/en/other/other_22/
Thank you for your cooperation.