I can't export the model

blivexx

Hello,

I have a problem with the export of a model and I don't know why. It does start exporting until like the half of the bar, but after 5 Minutes the exporting dialogue just crashes and disappeares as if nothing happend without any error messages. No changes appear to the overwritten files nor does it export it in a whole new folder.

I know that this export issue can appear if you add too many interpolations to parameters. In an older model - where I had the exact same export issue - I removed some unneeded interpolations and changed those that I needed from 5 points to 3 points and the export worked again. But sadly it doesn't work on this model.

It is a pretty detailed model, so my guess is it has something to do with that. But I can not find out what it is exactly.

Can someone please help me solve the issue? It is very important as I have to hand the model over to my client. I thank you in advance!


My PC Specs
GPU: NVIDIA GeForce RTX 4080
CPU: Intel Core i9-14900K
RAM: Kingston Fury Beast 128GB
Mainboard: Gigabyte Z790 GAMING X AX
Drives: WD Black SN850X 2TB & Crucial MX500 4TB

ookubo(staff)

Hi @blivexx

Thank you for using our product.

Is this model structured in a way that slows it down?

For example, please check the following:

②Are there any unnecessary PSD files left in the Project Palette?
③Is the texture atlas too large?

If you're still experiencing the same issue after checking these, please save the problematic file and log file in the data box below.

Please save the model file (.cmo3) that is causing the issue in the data box below.
https://biz.datadeliver.net/posts/Yc2Lvf4sIiZ7


Please note that this data box is only visible to the development team.

For information on how to obtain logs, please see here.
https://help.live2d.com/en/other/other_22/

Thank you for your cooperation.

blivexx

Hello @ookubo(staff)

Thank you for your help. There are no PSD files in the project palette left, I deleted them all. The texture atlas is indeed large, but it is necessary for this detailed model.

I uploaded the file for you to check. Thank you! I am looking forward to an answer and a solution.

Tak.W(Staff)

Hello @blivexx

We have investigated the issues regarding the model:

1. An error is occurring due to the name and ID of the glue called "Glue__Jacket_front1_Shirt_shade1_L__Jacket_front1_Shirt_shade2_L". Please modify it to be within 63 characters.
This is one of the issues preventing export. Additionally, we found that when objects have names longer than 63 characters, using glue to attach objects results in an invalid state for the name. This issue is currently under investigation.
2. There are many art meshes with an invalid mask state. Art meshes are displayed with the mask source removed during export, so please correct them to reflect the proper state.
3. The model you provided is very large in size and consumes considerable time and memory during export. Since there are also many masks, I recommend further reducing its size.

Thank you for your cooperation.

blivexx

Thank you very much @Tak.W(Staff)

Shortening the name of the glue fixed the problem. I will also mind the other tips you gave me. Thanks!