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[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Can't save my FILE "java.lang.outofmemoryerror java heap space"
- OS & Version: macOS Ventura 13.5
- PC Model: MacBookAir m1 2020
- CPU: 8-core
- Memory: 8GB)
- Illustration Software used: ClipStudio
I have tried to save this model files for 2 daysTT
Comments
Thanks for using our products.
Do you experience the same problem with other files, e.g. sample models?
Then check that the model is not structured in such a way that it is running too slowly.
Are you using a lot of extended interpolation?
Are there any unnecessary PSD files?
If similar problems occur after checking these, please store the problematic files and log files in the following data box.
https://biz.datadeliver.net/posts/cNYa3jx0DzY9
For information on obtaining log files, please click here.
https://help.live2d.com/en/other/other_22/
Best regards.