License verification error because of date and time settings

robot_toes

Hello! I changed my system's date & time settings earlier today to get an achievement in a game that required messing with these settings. I didn't realize that this would affect Live2D at all, but now every time I boot up the program, I get this error:

"Failed to verify a valid license because the system time was not set correctly. (1 ,-40)"

I've already resynced my system's clock and restarted my computer, but no luck. I've sent in a ticket, but if there's anything else I can try in the meantime, I'd like to try it--I'd really like to get back to work on my projects soon.

ookubo(staff)

Hi @robot_toes
Thank you for using our products.

If you have any questions regarding licensing issues, please contact us here.
https://www.live2d.jp/eng/contact/?redirect=1

Best regards

Sherry

@robot_toes Did they fix it? If yes how long did it take? I'm having the exact same problem while I'm swamped with work and it's really stressful to not be able to make progress