Wont allow save

ZynthZelus

One cannot save the model, an error occurs saying "failed to output" with the code {Java heap space}
one has seen a similar issue with the 3.0 and the 4.1 versions. however, the problem is the file they recommend to change is nowhere to be found and one has gotten two others besides oneself to check they could not locate it or a similar file. Been told to turn down the art for the model, though that makes little sense as one has seen those with far larger models done on l2d. One doesn't want to compromise on the quality of the model. The PC is showing a memory at 99% as well which also makes no sense as it has 32 GB RAM at 3600dr and runs on an m.2.

obsidian

Hello.
Could you upload your log? If any ERROR message is in, this is hint to help you.

ookubo(staff)

Hi @ZynthZelus

Thanks for using our products.

First, please tell us about the environment you are using.

▼ For question regarding Editor, please provide:
- Live2D Software Version: (e.g. Cubism Editor 4.0.01)
- OS & Version: (e.g. Windows 10, macOS HighSierra)
- PC Model: (e.g. MacBookPro 2017)
- Graphics Specifications: (e.g. GeForce GTX 950M)
- CPU: (e.g. Intel Core i7-7700)
- Memory: (e.g. 8GB)
- Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
- Attach screenshot or capture video to show your problem:

Next, please include the log file of the failed export and the model file that is causing the problem in the data box below.
https://biz.datadeliver.net/posts/ifUS6XNswM29

However...
Sorry, but if the problem is caused by a PSD file that is too large, as already noted, we may not be able to solve the problem.

Best regards.