license error AE plugin

diodo

I've tried various things but it happens like this when I insert a model into AE
It says cubism license has not been activated. please authenticate with cubism editor. (-102,-3)

ookubo(staff)

Hi @diodo
Thanks for using our product.

To use the AE plug-in, you must first install and activate the Cubism Editor.
Please check the following page
https://docs.live2d.com/en/cubism-editor-manual/cubism-ae-plugin-download/

Best regards.

diodo

In the past I used Cubism 5 AE and it still works, but now I can't. I tried changing it to Cubism 4 AE. It turned out to be the same but changed to (-102,-1). What should I do to fix this?

Enoko(Staff)

Hello @diodo

ookubo is on vacation so I will reply on his behalf.
Did you complete the operation that ookubo asked you to perform without any problems?
Activation is important, so please let me know if activation has been completed.

Thank you.

ookubo(staff)

Hi @diodo

I apologize for not being able to reply while you were away.

First of all, we would like to confirm that Cubism Editor has been activated correctly, so please store the Cubism Editor log file in the following data box.
https://biz.datadeliver.net/posts/23iMiepvH9ti

Please see the following page for instructions on how to retrieve the log file.
https://help.live2d.com/other/other_22/

Best regards.