Application Startup Error

kaso

I cannot open the Live2d Editor. Otherwise I get an error. After my research I have already tested everything I could find in FAQs and a start via CubismEditor5_d3d.bat works. The problem is that I can't activate my licence (despite a stable and good internet connection). I have absolutely no problems with the viewer!

- Live2D Software Version: Cubism Editor 5.0.05
- OS & Version: Windows 10
- Graphics Specifications: GeForce RTX 4070Ti
- CPU: Intel Core i7-11700K
- Memory: 64GB

Kind regards

ookubo(staff)

Hi @kaso
Thanks for using our products.

Please use the form below to inquire about licensing issues.
If you have an error number, please try to give it to us.
https://www.live2d.jp/eng/contact/?redirect=1
Please select Pro License as the category for your inquiry.

Best regards

kaso

Yes, but I still can't use the software properly because I have the error message?
What can I do so that the error message no longer appears?

ookubo(staff)

Hi @kaso

I understand that there is an indication of an error.
What operation did you perform that caused this error to appear?
Is it when you enter the license key?
If so, I am sorry, but I cannot answer in this thread.
If the problem is about the license key, please let us know the error number using the dedicated contact form.
https://www.live2d.jp/eng/contact/?redirect=1
Please select Pro License as the category for your inquiry.

If the error occurs when you are creating a model or other file, please reply to this thread with the contents of your log palette.
And please tell us in detail what kind of operation you were doing that caused this problem.

Best regards.

KITSUNE

Program version: 4.2.00

Operating system: Windows 10

When I tried to enter the program, it simply did not open. Administrator mode or trying to open the command using the command line does not work. When trying to analyze the problem, it turned out that Live2D is compatible with Windows 8, 10 and 11 versions do not work.

ookubo(staff)

Hi @KITSUNE
Thanks for using our products.

First, please check the operating environment on the following page.
If your PC does not meet these requirements, it may not work properly.
https://www.live2d.com/en/cubism/download/spec/

If your PC meets the requirements, please check the procedure on the following page.
https://help.live2d.com/cubismeditor/cubism-does-not-start-win/

Best regards

annthegreat

- Live2D Software Version: Cubism Editor 5.0.06
- OS & Version: Windows 10, 64 bit

No matter how many times I tried to enter the program, it wouldn't open. I've tried to open by using command but no use. When I checked it showed this


What can I do?

ookubo(staff)

Hi @annthegreat

Thanks for using our products.

First, please check the operating environment on the following page.
If your PC does not meet these requirements, it may not work properly.
https://www.live2d.com/en/cubism/download/spec/

If your PC meets the requirements, please check the procedure on the following page.
https://help.live2d.com/cubismeditor/cubism-does-not-start-win/

Best regards