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Please note that our staff will not be available from 2024/Dec/28 - 2025/Jan/5 JST.
The Live2D Creators Forum will remain open during the holidays.
Submissions that require a response will be answered after we reopen for business.
Please note that it will take longer than usual to respond to your request.
The Live2D file opens to ibisPaint X... why???
I recently bought a license and the monthly plan for Live2D cubism, but when I go to open the file, it opens up ibisPaint X on my laptop, and I don't know why.
Is this because the laptop I'm using is a Chromebook? Why am I having so many issues?
Is this because the laptop I'm using is a Chromebook? Why am I having so many issues?
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Comments
Thanks for using our product.
We are sorry, but the environment you are using is not covered by our support, so we cannot determine the cause of the problem.
If possible, please try it in an environment where it is guaranteed to work.
https://www.live2d.com/en/cubism/download/spec/
Maybe there is a different association between the file and the software...
Best regards.