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[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Program needs a restart during animations
I discovered some issues during the last month and havent seen any solutions online, so i thought i might ask you here.
Since a few months cubism editor always crashes, or more freezes during animating.
It takes a while before i am able to click something, or more that the program responses.
I always need to close the program completely, because nothing works anymore.
I dont know what i am doing wrong? i also clear the backup folder very often because i thought its a "cache issue".
Does anyone have a solution for this problem?
Comments
Thank you for using our products.
Please check these first.
1) Do you see an error log when you manipulate model or animation files?
2) Does the same thing happen with the sample models and animations we distribute?
Depending on the specs of the PC you are using it may not work correctly, so please check this as well.
https://www.live2d.com/en/cubism/download/spec/
If you see an error log, please send us the log file, model file and animation file.
Please store these data here
https://biz.datadeliver.net/posts/6lqHTDFaulQf
Best regards.