Categories
- All Categories
- 1.4K Cubism Editor
- 1.1K Help
- 56 Tips and Tricks
- 175 Feature requests
- 51 Other Live2D Products and Tools
- Cubism Viewer (for OW, for Unity)
- 3 Material Separation Photoshop Plug-in
- 48 Other Live2D Products and Tools (Other Photoshop Scripts, Sample Data, etc.)
- 287 Cubism SDK
- 257 Help
- 11 Tips and Tricks
- 19 Feature Requests
- 183 Community
- 38 General Discussions
- 10 Feature Requests
- 26 Projects, Showcase & Critiques
If you have any questions, reports, suggestions, or requests about Live2D, please send them to this forum.
※We cannot guarantee statements or answers from Live2D staff. Thank you for your understanding in advance.
Live2D Cubism
Cubism Products and Downloads
Cubism product manuals and tutorials
Cubism Editor Manual Cubism Editor Tutorial Cubism SDK Manual Cubism SDK Tutorial
※We cannot guarantee statements or answers from Live2D staff. Thank you for your understanding in advance.
Live2D Cubism
Cubism Products and Downloads
Cubism product manuals and tutorials
Cubism Editor Manual Cubism Editor Tutorial Cubism SDK Manual Cubism SDK Tutorial
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Error on payment
Hello! I asked to my father to buy the "Annual Plan" for me. But after we complete the "Payment Method", it asks to put something about "Push" or code numbers from the bank of the card credit that he used, it was asking to open the bank app and read the QR CODE and we did that, but the page says that was a error on the code numbers, we try again and happened the same thing. After, he tried another credit card and happened again. Now, we think that the two cards will pay the annual plan, but on the cart continues with the annual plan (seems that we pay nothing), just the second card was discounted $0,01, if was discounted, that's meens that we finish the plan, but I din't receive any e-mail and any license key. We need help!!
Tagged:
Comments
Thank you for always using our products.
We apologize for any inconvenience caused.
For professional licensing and payment inquiries, please send us an email using the contact form below.
https://www.live2d.jp/eng/contact/?redirect=1
Best regards.
Hello, thank you for answer me!
I was filing in it inquiry form, and I saw an "Order Number" and "License Key" but I can't find it because the purchase wasn't finished. So now I am sending an e-mail to "store@live2d.com". Thanks for the help again!