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[Regarding macOS Tahoe](Updated September 18, 2025)
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
License activation failed (1 ,-1010)
I was using Live2d this morning without any problem, but now when I open it I get the following error code ''License activation failed (1,-1010)'' and it does not allow me to activate my license again (although there are still a few months until it expires)
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From December 18th around 4:00 AM (Japan Time), our license server has been experiencing trouble, and Live2D Cubism Editor licenses cannot be authenticated and the PRO version of the software cannot be started.
We apologize for any inconvenience it has caused. We are currently working to recover the situation as soon as possible.
Also, please check Official X for future information.
https://twitter.com/Live2D