[About macOS Sequoia] (Updated October 22, 2024)
Live2D Cubism Editor 5.1.02 now supports macOS Sequoia.
Other Live2D Cubism products currently released are not guaranteed to work on macOS Sequoia.
Please refrain from upgrading macOS, as it may not operate properly.
I think i have a momory leak
Hello! I started using live2D this year with no issues, but on the past days i've been unable to save my project, it crashes any time i try to save and i looked at the task manager and it's consuming a ton, for what i read online it might be a memory leak but i couldn't find a way to fix it, hope someone can help!
-Live2D Software Version: Cubism Editor 5.0.
-OS & Version: Windows 10 64bit.
-PC Model: Desktop PC, AMD Ryzen 5 5600G.
-Memory: 32 GB.
I was using live2D cubism editor 4.0, o went to 5.0 and the problem keeps persisting.
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Can i get a solution please?
Thank you for always using our products.
What graphic board are you using? Please tell me the model number.
Does the same memory leak problem occur when opening the official sample model in the editor?
Please try using the sample model "Mark-kun" to see if the problem occurs.
https://www.live2d.com/en/learn/sample/#:~:text=file (cdi3.json)-,Mark-kun,-FREE
Hello! I was able to solve it, it seems that the model crashed while rigging the hair so I undo some rigging and it worked fine again till I was able to finish it, I have another issue now, I didn't knew the renewal of the subscription was automatic and I wasn't able to pay it again cause I have other monetary priorities right now and it charged me again (I'm from Argentina so it charges me a ton for taxes) and I really needed that money for other stuff, I already cancelled the subscription so I was hoping if there can be a refund please.
Thank you for your reply.
Please contact us if you encounter similar issues again.
We provide support regarding licenses via email form.
I'm in charge of technology, so I can't answer.
Please send us an email using this form.
https://www.live2d.jp/contact/?redirect=1
Best regards.