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[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
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Comments
Thank you for always using our products.
Please submit the following data via the upload site above
- PSD file used for import
- CMO3 file with the problem
- Full text of log file
Please refer to the following page for information on how to obtain the log file.
https://help.live2d.com/en/other/other_22/
Best regards.
Sorry, I forgot to paste the link.
Please upload it to the following page.
https://biz.datadeliver.net/posts/pgLkOgKCdaCJ
Best regards.
Sorry for the late reply.
We have checked the model data that is causing the problem.
The cause of the problem is unknown at this time, but deleting ArtMesh57 and recreating the art mesh again seems to solve the problem.
Please follow the steps below to recreate the art mesh.
1. Open the Deformer Palette and delete "ArtMesh57".
2. Open the Project palette, right-click on "Tył Włosów" in the Model Image and select "Create ArtMesh".
3. In the Deformer palette, move the created ArtMesh to [ Włosy ].
If you encounter any more problems, please report them in this discussion.
Thank you in advance.