The editor is unresponsive when open it on Mac

kanjess

I downloaded the newest Mac version of the editor but can't open it. The application is unresponsive and stands at the open image long. If I force quit the app and try to open it several times, I have maybe a 10% probability of opening it successfully. But even with this, I cannot edit anything, such as I can not edit the name of any elements or changing the parameters. The software is also unresponsive even though it is open.

I checked the log.txt in the users/library/live2d/. The log show that:

IRes setupBase : class res.Core_Res
Warning: the font "Times" is not available, so "Lucida Bright" has been substituted, but may have unexpected appearance or behavor. Re-enable the "Times" font to remove this warning.

Actually, I have installed the fonts of Times-Roman and Times New Roman, but the warning is still there.

My MacBook information:
Processor: 2 GHz Quad-Core Intel Core i5
Graphics: Intel Iris Plus Graphics 1536 MB
Memory: 16GB
MacOS: Ventura 13.3.1

Thank you for your help!

Enoko(Staff)

@kanjess

Thank you for always using our products.

Please try the following methods

- Uninstall Cubism and install it again.
- Try all the methods in this help page.
https://help.live2d.com/en/cubismeditor/cubism-does-not-start-mac/
- Please close all resident applications, as they may have a negative impact on Cubism.
Please close the security application as well.

However, your machine does not meet all of the operating environment requirements for Cubism, and we may not be able to solve your problem.
Please understand this in advance.

Best regards.