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[Regarding macOS Tahoe](Updated October 16, 2025)

macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.

For more details:
https://help.live2d.com/en/other/other_09/

For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.

I can't save my model file.

spring3643spring3643
in Help
After trying out the pro trial version last year, I created a model using the free version of Cubism a few months after the trial period ended. However, I am facing an error where the model cannot be saved, which is quite frustrating. If I turn off the laptop, all the progress I've made so far will be lost. Therefore, I have been keeping my laptop on for several days, but I am wondering if it is better to just turn it off and start over, even if it means losing all the progress. By the way, the model was created using the new free version, and no pro version features were used. Can you help me find a solution to this problem?


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Answers

  • Enoko(Staff)Enoko(Staff)
    @spring3643

    Thank you for always using our products.

    That is with the system running in limited mode.
    In Limited mode, you can try the features of the Pro version for free, but you cannot save or export anything.
    A warning message is always displayed when you start Limited Mode, so do not ignore it, but read the instructions carefully.

    Best regards.
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