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can't open .cmo3 file
when I tried to open '.cmo3 file' in live2d 4.0.02 workspace the model doesn't show up, it shows the loading window but after loading finished the model doesn't show up. I tried redownloading live2d and deleting configuration file, but they don't work ╥﹏╥... all of my other .cmo3 file work but one of them doesn't. I'm not sure if it's a bug or I did something wrong, pleeease help, thanks soooo much இ௰இ
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Answers
Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.
Could you please send me the cmo3 file and log file for investigation?
Please see below for how to obtain the log file.
https://help.live2d.com/en/other/other_22/
Upload your data to the following location.
https://biz.datadeliver.net/posts/v4va4gFb8vi0
Also, please answer the following.
OS & Version(e.g. Windows 10, macOS HighSierra):
PC Model(e.g. MacBookPro 2017):
Graphics Specifications(e.g. GeForce GTX 950M):
CPU(e.g. Intel Core i7-7700):
Memory(e.g. 8GB):
Illustration Software used(e.g. Photoshop, ClipStudio, SAI):
We appreciate your cooperation.